CONTACT US

Thank you for contacting Nova Medical Australia. We answer every email personally and we will do our best to get back to you as soon as possible and we try hard not to keep you waiting longer than 1 business day. If your inquiry needs immediate attention, feel free to call us at:

 

Trading Hours:

Mon - Fri: 9 am -16:30 pm

​​Saturday: 9 am - 12 pm (by Appointment only)
​Sunday: Closed

Contact our Head Office:

 

 

Address: 48 Thuringowa Dr Kirwan. Townsville.

Mail: PO Box 4114 Kirwan Qld 4817

Phone: 07- 4427 6087

Email: sales@novamedicalaustralia.com

Contact our team with any questions

Nova's is a provider of the following:

  • Equipment to Aged Care Facilities for ongoing equipment needs

  • Consumable and Continence supplies

  • General Equipment service and repair

  • Rental equipment for temporary needs

  • Equipment for Complex Rehab management needs after brain, spinal or other severe injuries

  • Equipment for Home Care 'living at home' needs for senior citizens

  • Equipment to Hospitals for Ward based 

  • Post-operative discharge Rehab Equipment needs

  • Equipment supply to community organisations supporting Disability or Ageing needs

  • Equipment for Veterans and State organisations providing Ageing and Disability need

 

Nova's Commitment

Nova's quality objectives:

  • Continuous improvement

  • Meet or exceed customer expectations

  • Safe performance in all activities

  • Value the welfare of all stakeholders

We believe in these objectives and are committed to delivering outstanding service to our customers whilst providing an enjoyable work environment for our staff.

Nova's commitment to being a trusted & credible advisor to our clients means that our staff require a deep understanding of both our products and business systems and clinical understanding. Monthly training and education is a requirement for all staff and a vital part of building and maintaining this competency level.